Account Management is a collective process of overseeing the sales process, planning the business continuity, and managing client relationships coherently in the process. Account management is a post-sales role that focuses on nurturing client relationships. A traditional sales role is short-term. The account manager acts as a long-term liaison and, hopefully, a trusted consultant for the client. In other words, sales is transactional and account management is relational.
Good business is built on good relationships. But nurturing and maintaining relationships is easier said than done; especially in business, where competition for clients is fierce and loyalty is hard-won. Today, long-term business success depends on creating positive customer experiences and increasing customer retention because repeat customers are more profitable than new clients. Clients are the most important and valuable part of account management. Long-term clients tend to buy more from the company over time and refer other clients to business. In fact, in the financial sector alone, a 5% increase in customer retention results in a 25% increase in profits. And that trend occurs across industries.
Our account management system is perfect for small business. Any kind of office or business farms can use it. It is very simple and user friendly. Customer Payments, Suppliers transactions and Daily expenses etc. all things considered as basic features. We avoided complicated thing for understanding our users.
Account heads are the most important part. Every transaction is related with account heads. In our system there is no complex methods for new users. Our features are open for our valuable clients. and each feature is very easy to handle. Beside journal entries we have payroll system also. If your business need payroll, you can include our payroll feature also. Similarly we providing ledger for your transactions. Not only ledger but also you can view other transaction reports by using mobile or tabs. We provide the best in very simple way.